Monday, October 26, 2026

Senior ServiceNow Business Process Consultant – Remote India

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Senior ServiceNow Business Process Consultant - Remote India
Senior ServiceNow Business Process Consultant - Remote India

Milestone Technologies is hiring a Senior ServiceNow Business Process Consultant to support ServiceNow implementation, enhancement, and operational improvement initiatives. The role involves working with clients, business stakeholders, product owners, architects, technical consultants, and development teams to deliver effective ServiceNow solutions.

Job Details:

Company

Milestone Technologies

Job Position

Senior ServiceNow Business Process Consultant

Job Location

Remote, India | Work Mode: Remote
Req ID: 13522

Employment Type

Not specified in the provided job information.

Experience Required

  • 7–10+ years in business analysis, business process consulting, functional consulting, or related roles.
  • 5+ years of hands-on ServiceNow experience.

Key Responsibilities

  • Lead discovery workshops, stakeholder interviews, demos, and requirements sessions.
  • Develop user stories, acceptance criteria, process maps, workflows, and functional specifications.
  • Support Agile delivery, backlog refinement, sprint planning, releases, and UAT.
  • Coordinate ServiceNow implementations through deployment and go-live.
  • Develop training, communication, change-management, and go-live materials.

Required Skills & Qualifications

Strong ServiceNow and ITSM knowledge, process transformation experience, analytical and problem-solving skills, client-facing communication, Agile delivery experience, and proficiency with tools such as Jira, Confluence, Microsoft Word, PowerPoint, Visio, Miro, or Lucidchart.

Preferred: ServiceNow CSA/CIS certifications plus Agile, Scrum, or ITIL certification.

Salary

Compensation is determined based on qualifications, experience, certifications, and location; no specific salary range is provided.

How to Apply

Interested candidates can apply online using the provided application link:
Apply: https://phf.tbe.taleo.net/phf01/ats/careers/v2/viewRequisition?org=COVESTIC2&cws=37&rid=13522

Customer Support Agent Jobs – 5CA | Remote Work in India & Asia

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Customer Support Agent
Customer Support Agent

5CA is hiring Customer Support Agents to provide customer service for multinational consumer electronics and e-commerce companies. Selected candidates will support customers through email, live chat, social media, and phone, troubleshoot issues, and deliver high-quality customer assistance.

Job Details:

Company Name

5CA

Job Position

Customer Support Agent

Job Location

Remote – India, Indonesia, Sri Lanka, Thailand, or Vietnam

Work Mode

100% Remote

Employment Type

Not specified in the provided job information.

Experience Required

Previous customer service experience is optional but considered an advantage.

Education / Qualification

No specific educational qualification is mentioned. Applicants must have advanced English proficiency (minimum C1).

Key Responsibilities

  • Handle customer queries across multiple communication channels.
  • Troubleshoot customer issues calmly and efficiently.
  • Provide excellent customer satisfaction and support.
  • Learn and work with new technologies and products.
  • Participate in assisted training and professional development.

Required Skills & Eligibility

  • Advanced English communication skills (C1 minimum).
  • Strong troubleshooting and problem-solving abilities.
  • Fast learner with initiative.
  • Comfortable providing phone support.
  • Dedicated quiet workspace at home.
  • Interest in customer satisfaction and new technologies.

Technical Requirements: 15 Mbps download/upload, latency below 120 ms, minimum 8 GB RAM, Windows 11 or macOS 13+, compatible 8th Gen Intel/2nd Gen Ryzen processor, integrated graphics, 2 monitors, and a supported Android/iOS smartphone for 2FA.

Benefits

100% remote work, international team, training, online learning, career development, inclusive culture, and employee communities.

How to Apply

Interested candidates can Apply Now

 

Technical Consultant – ServiceNow AI Jobs | AHEAD

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Technical Consultant - ServiceNow AI Jobs
Technical Consultant - ServiceNow AI Jobs

AHEAD is hiring a Technical Consultant – ServiceNow AI to deliver scalable ServiceNow Core and AI solutions. The role requires strong expertise in ITSM, Service Portal, integrations, scripting, and emerging ServiceNow AI capabilities. The consultant will work closely with clients and internal teams to translate business requirements into effective technical solutions.

Job Details:

Company Name

AHEAD

Job Position

Technical Consultant – ServiceNow AI (Enterprise Service Management – ESM Now360)

Work Mode

Remote

Employment Type

Full Time

Experience Required

4+ years of hands-on ServiceNow development and implementation experience.

Key Responsibilities

  • Customize and configure ServiceNow ITSM, Service Portal, and integrations.
  • Conduct client workshops, demos, and technical discussions.
  • Build REST, SOAP, and MID Server integrations.
  • Develop and optimize Business Rules, Script Includes, Client Scripts, and UI Policies.
  • Implement ServiceNow AI capabilities, including AI Agents, Skills, Orchestrator, and Now Assist.
  • Participate in Agile sprints and backlog grooming.
  • Mentor junior developers and collaborate with cross-functional teams.

Required Skills & Eligibility

  • 4+ years of ServiceNow experience.
  • Strong ITSM, Service Portal, and integration knowledge.
  • Experience implementing ServiceNow AI capabilities.
  • Understanding of LLMs, Generative AI, and prompt engineering.
  • Excellent technical and client communication skills.
  • ServiceNow certifications are preferred.

Benefits

Health insurance, paid leave, flexible work arrangements, learning opportunities, wellness programs, retirement/statutory benefits, and an inclusive workplace.

How to Apply

Interested candidates can apply online through the official AHEAD recruitment portal: Apply Now.

 

Senior Cloud Specialist Jobs in India – Remote | Hyland

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Senior Cloud Specialist Jobs in India - Remote
Senior Cloud Specialist Jobs in India - Remote

Hyland is hiring a Senior Cloud Specialist to lead critical incident response and own organizational change management processes. The role is suited to a decisive, people-focused professional with strong leadership, communication, technology, and problem-solving abilities.

Job Details:

COMPANY / ORGANIZATION

Hyland

JOB POSITION

Senior Cloud Specialist (Incident Management & Change Management)
Job ID: 2026-13801
Openings: 1

JOB LOCATION & WORK MODE

  • Location: India
  • Work Mode: Remote
  • Category: Cloud Operations
  • Employment Type: Not specified

QUALIFICATION & EXPERIENCE

  • Education: Bachelor’s degree
  • Experience: Demonstrated experience in change management process ownership, escalation and risk management, and Service Management tools.

KEY RESPONSIBILITIES

  • Lead P1 critical incident response and action plans.
  • Manage escalations, stakeholder communication, and shift handovers.
  • Maintain incident records and support Root Cause Analysis.
  • Develop and enforce change management policies and procedures.
  • Evaluate and monitor change requests to minimize operational impact.
  • Track change metrics, prepare reports, and improve processes.
  • Guide and train teams on change management practices.

REQUIRED SKILLS

Strong decision-making, risk management, communication, leadership, Service Management, Microsoft operating systems/products, presentation, and stakeholder management skills are required.

ELIGIBILITY

Candidates should hold a Bachelor’s degree and demonstrate relevant change and incident management experience.

HOW TO APPLY

Interested candidates can apply online through the official Hyland careers portal.

Click here to apply

Staff Machine Learning Engineer (Employer of Record) – Credit Acceptance Jobs

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Staff Machine Learning Engineer (Employer of Record)
Staff Machine Learning Engineer (Employer of Record)

Credit Acceptance is hiring an experienced Staff Machine Learning Engineer to develop and scale AI-powered solutions across business areas. The role involves working with globally distributed teams and U.S. business partners to build innovative ML and Generative AI solutions.

Job Details:

Company

Credit Acceptance

Job Position

Staff Machine Learning Engineer (Employer of Record) – AI Team

Job Location & Work Mode

India – Remote | Full-time

Salary / CTC

₹63,55,839 – ₹93,21,897 per year. Final compensation will be confirmed at the offer stage.

Key Responsibilities

  • Design and deploy scalable ML, deep learning, LLM and GenAI solutions.
  • Build enterprise-grade LLM, RAG and multi-agent systems.
  • Develop and optimize ML/LLM inference and production pipelines.
  • Mentor MLEs and guide technical design and engineering practices.
  • Drive ML roadmaps and deliver business-focused AI solutions.
  • Ensure security, scalability, monitoring and architectural integrity.

Education & Experience

  • PhD with 5+ years’ relevant experience, or MS with 8+ years in ML/software engineering.
  • 6+ years of hands-on AI/ML experience.
  • 4+ years building and deploying GenAI/AI applications.
  • Strong mathematics, statistics, computer science and problem-solving skills.

Required Skills

PyTorch, TensorFlow, Hugging Face Transformers, LLMs, RAG, recommendation systems, deep learning, causal inference, ML/LLM Ops and production ML services.

How to Apply

Apply online through the official Credit Acceptance application portal:

Apply Now – Staff Machine Learning Engineer (R13702)

Revenue Enablement Specialist Job at Trellix – Remote India

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Revenue Enablement Specialist Job at Trellix - Remote India
Revenue Enablement Specialist Job at Trellix - Remote India

Trellix is hiring a Revenue Enablement Specialist to support regional and global enablement programs across its revenue organization. The role combines program coordination, content management, instructional design, platform administration, communications, and analytics.

Job Details:

COMPANY NAME

Trellix

JOB POSITION

Revenue Enablement Specialist – JR0037866

JOB LOCATION

Remote India

WORK MODE

Remote

EMPLOYMENT TYPE

Not specified

EXPERIENCE REQUIRED

8+ years in Sales Enablement, Revenue Enablement, Learning & Development, Content Management, Instructional Design, Program Coordination, or related fields.

EDUCATION / QUALIFICATION

No specific educational qualification is mentioned. Candidates should demonstrate relevant professional experience and strong organizational, communication, content, analytics, and program-management skills.

KEY RESPONSIBILITIES

  • Coordinate onboarding, certifications, workshops, webinars, sales plays, and learning programs.
  • Maintain calendars, project plans, content repositories, and enablement resources.
  • Create job aids, playbooks, presentations, videos, and e-learning content.
  • Manage Zoom meetings, webinars, presenters, registrations, and recordings.
  • Track participation, feedback, adoption, and enablement performance.
  • Analyze data and recommend improvements to programs and content.
  • Collaborate with Enablement Leads, SMEs, Marketing, Revenue Operations, and other teams.

REQUIRED SKILLS

Strong communication, organization, content creation, data analysis, attention to detail, stakeholder management, and process-improvement skills. Familiarity with Seismic, Highspot, Showpad, LMS platforms, Zoom, Canva, Articulate 360, Camtasia, Microsoft Office, Google Workspace, Salesforce, or HubSpot is preferred.

BENEFITS / PERKS

Retirement plans, medical, dental and vision coverage, paid time off, paid parental leave, flexible work hours, and community involvement support.

HOW TO APPLY

Interested candidates can apply online through the Trellix careers portal.

Apply Here: Trellix careers portal

Sr Workday Analyst Jobs at Trellix – Remote India

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Sr Workday Analyst Jobs at Trellix - Remote India
Sr Workday Analyst Jobs at Trellix - Remote India

Trellix is hiring a Sr Workday Analyst to translate business requirements into effective application system solutions. The role involves Workday configuration, integrations, reporting, project management, testing, production support, and collaboration with multidisciplinary teams.

Job Details

COMPANY / POSITION

Company: Trellix
Post: Sr Workday Analyst
Job ID: JR0037270
Location: Remote, India
Work Mode: Remote
Employment Type: Not specified

EXPERIENCE & QUALIFICATION

  • Experience: 5–7 years of Analyst experience
  • Education: BS/BA in Computer Science, MIS, related field, or equivalent work experience
  • Proven software systems and project experience

KEY RESPONSIBILITIES

  • Analyze requirements and design Workday system solutions.
  • Manage small to medium-sized projects.
  • Develop test plans, execute scenarios, and document results.
  • Support Workday, SQL, DocuSign, ServiceNow, and related systems.
  • Prepare reports, forms, training documentation, and troubleshooting guides.
  • Coordinate project activities, schedules, communication, and accountability.
  • Provide production support and maintain knowledge-base information.

REQUIRED SKILLS

  • Workday Reports, Calculated Fields, EIB, Core Connector and Workday Studio
  • Payroll and benefits integrations
  • SQL, XSLT and API/integration technologies
  • DocuSign knowledge
  • Strong analytical, communication, leadership and organizational skills

BENEFITS

Retirement plans, medical/dental/vision coverage, paid time off, paid parental leave, and community involvement support.

HOW TO APPLY

Interested candidates can apply through the official Trellix careers portal.

Apply Now: Trellix Careers – Sr Workday Analyst