Ziff Davis is hiring a Director of Ad Operations for its Spiceworks (SWZD) business, with the role available remotely in India. The successful candidate will lead the end-to-end Ad Operations function across SWZD’s B2B advertising portfolio.
This is a strategic leadership position focused not only on campaign execution but also on revenue growth, ad inventory monetization, margin optimization, operational efficiency, quality assurance, and scalable AdOps processes.
The Director will work closely with Sales, Customer Success, Finance, Data & Analytics, Product, Engineering, Yield, and Programmatic teams to ensure advertising campaigns meet contractual KPIs while identifying opportunities for upselling, cross-selling, renewals, and incremental revenue.
Job Details:
COMPANY / ORGANIZATION NAME
Ziff Davis – Spiceworks (SWZD)
JOB POSITION / NAME OF THE POST
Director of Ad Operations
JOB LOCATION
India
WORK MODE
Remote
EMPLOYMENT TYPE
Not specified in the provided job information.
EXPERIENCE REQUIRED
- 10+ years of progressive experience in Ad Operations.
- At least 5 years of people management experience.
- Proven experience managing revenue delivery and growth.
- Experience with digital advertising, programmatic ecosystems, campaign operations, and ad technology.
EDUCATION / QUALIFICATION
The specific educational qualification is not provided. Candidates should have the professional experience and technical expertise specified in the job qualifications.
KEY RESPONSIBILITIES
- Own revenue accountability and support quarter-on-quarter revenue growth.
- Lead end-to-end digital advertising campaign execution.
- Manage display, native, newsletter, sponsored content, and programmatic campaigns.
- Optimize ad inventory utilization, yield, and monetization.
- Establish strong QA standards and campaign verification processes.
- Lead root-cause analysis and escalation management for major campaign issues.
- Monitor operational costs, gross margins, budgets, and vendor economics.
- Negotiate ad technology vendor contracts and renewals.
- Train Sales teams on Display advertising products and capabilities.
- Develop sales enablement materials and product positioning resources.
- Introduce AI and automation to improve campaign setup, reporting, pacing, targeting, and anomaly detection.
- Build scalable SOPs, runbooks, workflows, and operational systems.
- Ensure ad-serving workflows meet SOX compliance requirements.
- Manage relationships with SSPs, DSPs, verification providers, and other ad tech partners.
- Lead, mentor, and develop the Ad Operations team.
- Partner with cross-functional teams to improve products, reporting, client outcomes, and revenue opportunities.
REQUIRED SKILLS
- Google Ad Manager 360 expertise.
- Programmatic buying and selling experience.
- DSP and SSP ecosystem knowledge.
- Advanced Excel skills, including pivot tables, VLOOKUP, formulas, and data modeling.
- Salesforce or equivalent CRM experience.
- Revenue pipeline and campaign data management.
- Cost and margin optimization skills.
- Vendor management and contract negotiation.
- Strong analytical and problem-solving abilities.
- Excellent written, verbal, interpersonal, and presentation skills.
- Strong leadership and people-management capabilities.
- Proactive, systems-thinking approach.
- Ability to work in a fast-paced, deadline-driven environment.
ELIGIBILITY CRITERIA
Candidates should have at least 10 years of progressive Ad Operations experience, including 5 or more years managing people. Applicants should demonstrate revenue ownership, strong knowledge of Google Ad Manager 360 and programmatic advertising, and the ability to collaborate effectively with Sales, Finance, Product, Engineering, and other teams.
BENEFITS / PERKS
Ziff Davis / Spiceworks states that employees receive competitive salaries and comprehensive health and wellness-focused benefits. Benefits mentioned include:
- Paid time off
- Paid holidays
- Extended leave of absence
- Employee Resource Groups
- Company-sponsored events
- Educational support
- Mentorship programs
- Career development resources
- Employee engagement programs
- Recognition awards
- Work-life balance initiatives
ABOUT ZIFF DAVIS
Ziff Davis is a digital media and internet company operating across Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity, and Marketing Technology. Its portfolio includes brands such as IGN, Mashable, PCMag, Spiceworks, Everyday Health, BabyCenter, Moz, iContact, and Vipre Security.
HOW TO APPLY
Interested and qualified candidates can apply online for the Director of Ad Operations position through the official job application page provided by the employer.