ModSquad is inviting applications for its global talent network for Customer Service Support roles. Selected candidates will assist customers, answer queries, resolve problems and provide quality customer service while working remotely.
Job Details:
Company Name: ModSquad
Job Position: Customer Service Support / Customer Support Mod
Job Location:
- India (Remote)
- Nigeria (Remote)
Work Mode: 100% Work From Home (Remote)
Employment Type: Part-Time
Experience Required: Not specified.
Education / Qualification:Â No specific educational qualification mentioned.
Salary / Pay Scale: Not disclosed. Pay depends on location, job responsibilities, experience and skills.
Key Responsibilities
- Respond to customer queries professionally.
- Troubleshoot and resolve customer issues.
- Maintain customer interaction records in CRM.
- Escalate complex issues when required.
- Explain products and services to customers.
- Follow company support guidelines.
- Suggest improvements in customer service.
Required Skills
- Good communication skills.
- Customer handling and problem-solving abilities.
- Knowledge of basic computer tools.
- Familiarity with CRM software.
- Time management and multitasking.
- Attention to detail.
- Ability to work independently.
Benefits / Perks
- 100% remote work opportunity.
- Flexible working environment.
- Opportunity to work with global brands.
- International team and diverse work culture.
- Digital tools and training support.
How to Apply
Interested candidates can apply online through the official ModSquad recruitment portal.
Job Requisition ID: JR100185
Important Note: This is a part-time opportunity. Applicants should check the official application page for current eligibility, availability and location restrictions. The advertisement excludes applicants residing in California, Colorado, New York and Washington unless otherwise specified.
ModSquad is an Equal Opportunity Employer.