Vmedulife Software provides integrated cloud-based Learning Management System (LMS) software. The company is looking for skilled and motivated professionals to join its growing team.
Job Details:
Company: Vmedulife Software
Post Name: Customer Support Executive
Work Mode: Remote (Onsite location: Karad, Satara)
Job Type: Full-Time
Experience: 1–3 Years
Qualification: Any Graduate
Salary: Not Disclosed
Job Description
The selected candidate will manage client relationships, handle customer queries, provide support and ensure customer satisfaction.
Key Responsibilities
- Build and maintain strong client relationships.
- Handle client queries and communications.
- Provide timely and accurate customer support.
- Contact clients regularly for service feedback.
- Conduct pre-sales demonstrations for prospective clients.
- Maintain professional communication with customers.
Required Skills
- Excellent Hindi and English communication skills.
- Good listening and customer-handling skills.
- Knowledge of customer service practices.
- Working knowledge of MS Excel and MS Word.
- Patience, professionalism and problem-solving abilities.
- Willingness to travel to the Karad onsite location.
Eligibility Criteria
- Any graduate can apply.
- 1–3 years of relevant experience.
- Strong verbal communication skills.
- Must be comfortable with onsite client visits in Karad.
Benefits
- Employee Provident Fund (EPF).
- ESIC benefits.
- Medical Insurance.
How to Apply
Interested and eligible candidates can apply through the official vmedulife Software recruitment process.