Harris: We are seeking a detail-oriented and proactive Account Follow-up Representative to handle outstanding hospital patient accounts and ensure timely insurance payments. The ideal candidate should have strong communication and problem-solving skills, along with a solid understanding of medical claims and insurance billing processes.
Job Details:
Company: Harris
Location: Remote – India
Job Type: Full-Time
Key Responsibilities:
- Conduct timely follow-up on outstanding hospital patient accounts to secure insurance payments.
- Verify claim payment status and rebill to the patient’s insurance as necessary.
- Manage an average of 30-40 patient accounts per workday for assigned insurance payors.
- Process denial and zero-pay reports within 48 hours of receipt.
- Communicate effectively with insurance companies to resolve outstanding balances.
- Perform research on unpaid patient accounts and route them through the appropriate workflows.
- Work to bring patient accounts to a zero balance or shift responsibility to the patient financial class.
- Investigate the cause of non-payment and take appropriate actions, such as:
- Requesting claim processing from insurance companies.
- Coordinating cash posting reviews for corrections.
- Initiating coding reviews for account resolution.
- Contacting patients for updated insurance information.
- Submit adjustment requests for approval if necessary.
- Submit rebilling requests and utilize MEDTEAM’s ticketing system for claim inquiries when additional review is required.
Ideal Candidate:
- Strong verbal and written communication skills to liaise with insurance companies and patients.
- Detail-oriented with the ability to manage multiple patient accounts efficiently.
- Knowledge of insurance claims, denial management, and medical billing processes.
- Problem-solving skills to identify and resolve outstanding claim issues effectively.
- Ability to work in a fast-paced environment and meet deadlines.
- Previous experience in medical billing, claims processing, or a related field is preferred.
How to Apply:
Interested candidates can apply online by clicking the link below:
Apply Online
Join our team and help us ensure timely insurance payments and efficient account resolution!