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BQE SOFTWARE Srinagar is hiring candidates for the post of Network and System Engineer.
Job Details:
Name of the post: Network and System Engineer
Job Summary
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements a solution.
Qualification:
- Bachelor’s in computer science or related field.
- MCSE or MCSA
- CCNA
Primary responsibilities:
- Serve as the first point of contact for users seeking technical assistance.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to quenes either in person or over the phone.
- Write training manuals.
- Maintain daily performance of computer systems.
- Respond to email messages for users seeking help.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks I WAN), and other systems.
- Follow up with users to ensure the issue is resolved.
- Gain feedback from users about computer usage.
- Perform remote troubleshooting.
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update user status and information.
- Identify and suggest possible improvements on procedures.
Note: This job has rotational night shifts.
How to apply:
Interested and eligible candidates may send their resumes to job@bqe.com, only shortlisted candidates will get a call.
Last date of submission: 14 March 2022.
In case of query- please contact:
HR Department
Mobile: 9622460303