Yorshr is looking for a Customer Success Executive / Technical Account Executive to manage customer onboarding, resolve technical issues, improve product adoption, and maintain customer satisfaction.
Job Details:
Company: Yorshr
Job Position: Customer Success Executive / Technical Account Executive
Location: India
Work Mode: Work From Home (WFH Option Available)
Employment Type: Not Specified
Experience: 6 Months to 2 Years
Qualification: Bachelor’s Degree in Engineering, Computer Science, or a related field
Salary: Not Disclosed
Industry: SaaS / Supply Chain Technology
Key Responsibilities
- Manage customer onboarding and platform implementation.
- Handle customer queries and support.
- Monitor product usage and improve adoption.
- Coordinate with technical and engineering teams.
- Resolve technical issues and ensure smooth service delivery.
- Track customer feedback, performance, and retention.
Required Skills
- Knowledge of SaaS and cloud-based applications.
- Technical troubleshooting and problem-solving.
- Good communication and customer-handling skills.
- Coordination with technical and non-technical teams.
- Basic knowledge of CRM, integrations, or enterprise software.
- Customer usage analysis and product adoption.
Core Products
- Distributor Management
- Asset Management
- Field Services
- Bid Management
- Sales & Account Planning
- CRM
Eligibility Criteria
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 6 months to 2 years of relevant experience.
- Good technical and communication skills.
How to Apply
Interested candidates can apply online or send their updated CV through email.
Email: shivani.a@yorshr.com
Email Subject: Application for Customer Success Executive – Gurugram (WFH)
Apply Online:
https://yorshr.com/job/customer-success-executive-technical-account-executive-saas/
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