HighLevel is hiring a Technical Experience Specialist for its remote team in India. The role involves providing advanced technical support, managing trial customers, and converting potential customers into paid users.
Job Details:
Company: HighLevel
Job Position: Technical Experience Specialist
Location: India
Work Mode: Remote (Work From Home)
Employment Type: Full-Time
Experience: 2+ Years
Qualification: Bachelor’s Degree preferred or equivalent practical experience
Salary: Not Disclosed
Key Responsibilities
- Support advanced trial customers through Zoom, phone, SMS and email.
- Manage customer follow-ups and trial conversion pipelines.
- Provide technical support for CRM, automation, SEO and website tools.
- Assist with Zapier, Make and other integrations.
- Explain platform features and business benefits to customers.
- Identify sales opportunities and improve customer conversions.
- Work towards engagement, conversion and revenue targets.
Required Skills
- Advanced knowledge of SaaS platforms and CRM systems.
- Marketing automation and social media management.
- Website, sales funnel and SEO knowledge.
- Experience with Zapier and Make integrations.
- Strong communication and customer support skills.
- Knowledge of Google Workspace, Zoom and Slack.
- Sales, problem-solving and time-management skills.
Eligibility Criteria
- Minimum 2 years of HighLevel or equivalent SaaS/technical experience.
- Bachelor’s Degree preferred.
- Proven record of achieving sales targets for at least 6 consecutive months.
- Strong technical knowledge and customer-handling abilities.
- Ability to work independently in a remote environment.
Benefits / Perks
Not specified in the job notification.
How to Apply
Interested and eligible candidates can apply online through the official HighLevel recruitment link.
Apply Online:
https://jobs.lever.co/gohighlevel/b81ef562-c166-4b3e-981a-49c174fa4ca7?lever-source=Indeed