🚀 This Remote Tech Leadership Role Is Quietly Powering the World’s Biggest Industries – And It’s Hiring in Bengaluru!
Job Details:
Technical Account Manager – Remote
Company: Samsara (NYSE: IOT)
Job ID: JR10288-1
Work Mode: Remote (Work From Home)
Global Exposure: North America (Central & Eastern Time Zones)
🌍 Why This Role Is Creating Buzz in the Tech World
What if your next job didn’t just advance your career—but improved road safety, reduced carbon emissions, optimized global logistics, and ensured workers returned home safely every day?
At Samsara, this is not a vision—it’s daily reality.
Samsara is the pioneer of the Connected Operations™ Cloud, empowering industries like transportation, construction, agriculture, manufacturing, and field services with real-time IoT data and actionable insights. These industries represent over 40% of global GDP, and Samsara is digitally transforming how they operate.
Now, Samsara is hiring a Technical Account Manager (TAM)—a high-impact, customer-facing technical leadership role—fully remote from Bengaluru.
💡 About the Role – More Than Support, It’s Strategic Impact
As a Technical Account Manager, you are not just solving tickets—you are guiding customers through success.
You will become the trusted technical advisor for Samsara’s North American customers, helping them optimize complex IoT, hardware, software, and API-driven implementations. From onboarding to scaling and during critical peak events, you ensure reliability, performance, and confidence.
You will work cross-functionally with engineering, product, support, and account teams, transforming the customer experience through proactive problem-solving and deep technical insight.
🔥 Why You Should Apply (Even If You’re Comfortable Where You Are)
- You want global exposure while working remotely from Bengaluru
- You enjoy owning customer relationships, not just responding to issues
- You want to work with cutting-edge IoT, cloud platforms, APIs, and AI tools
- You’re looking for a company where career growth is real, fast, and supported
- You want your work to directly impact safety, sustainability, and efficiency
🛠️ What You’ll Do in This Role
- Act as the primary technical point of contact for assigned customers
- Deeply understand customer operations and align Samsara solutions to their goals
- Troubleshoot complex hardware, software, and API integrations
- Proactively identify risks, optimization opportunities, and growth potential
- Lead communication during critical incidents, ensuring clarity and confidence
- Maintain accurate records in Samsara’s engagement systems
- Partner internally to advocate for customer needs
- Share best practices and help scale the Technical Account Management team
- Occasionally travel or support after-hours during customer-critical events
🎯 Who This Role Is Perfect For
✅ Minimum Requirements
- 3–5 years in a technical, customer-facing role (TAM, Solutions Consultant, Customer Success, etc.)
- Ability to work North America Central & Eastern Time Zones
- Strong English communication (written & verbal)
- Solid understanding of cloud platforms, APIs, hardware/software systems
- Passion for learning emerging technologies including AI & machine learning
🌟 Bonus Skills That Set You Apart
- Experience with SaaS, IoT, or PaaS enterprise customers
- Hands-on experience with Salesforce, Zendesk, Jira, Gainsight, Tableau, Gong
- Exposure to AI-driven tools for workflow automation or insights
- Basic Python knowledge for enhanced technical troubleshooting
🏆 Why Samsara Is a Career, Not Just a Job
- Publicly listed, fast-growing global tech company
- Employee-led remote & flexible working culture
- Competitive compensation & comprehensive health benefits
- Inclusive, diverse, and values-driven workplace
- Clear commitment to accessibility and equal opportunity
📝 How to Apply (Very Simple)
- Visit the official Samsara careers page
- Click Apply Now on the Technical Account Manager role
- Submit your updated resume
- Ensure your availability aligns with North America time zones
👉 Apply here:
https://www.samsara.com/company/careers/roles/7488628?gh_jid=7488628&gh_src=63nd56b81us
⚠️ Important Note: Samsara never charges fees during hiring. Official emails only come from @samsara.com or @us-greenhouse-mail.io.